​Last Updated: August 21, 2025

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At Cedros Home Care, we are committed to ensuring that our home care services and digital platforms are accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable California laws. We strive to provide an inclusive experience for our clients, their families, employees, and visitors to our website.

 

Our Commitment to Accessibility

We aim to make our services and communications accessible to everyone, regardless of physical, sensory, or cognitive abilities. This includes:

• Home Care Services: Ensuring our caregiving services accommodate the diverse needs of clients with disabilities, including mobility, vision, hearing, or cognitive impairments.

• Digital Accessibility: Designing our website and digital communications to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

• Communication: Offering alternative formats and communication methods to ensure effective interaction with our staff and resources.

 

Accessibility Features

In-Home Care Services

• Personalized Care Plans: We tailor care plans to accommodate individual accessibility needs, such as mobility aids, visual or auditory assistance, or specialized communication methods.

• Trained Staff: Our caregivers are trained to support clients with disabilities, ensuring respectful and effective care.

• Accessible Equipment: We provide or coordinate adaptive equipment, such as wheelchair-accessible transport or assistive devices, when needed and feasible.

 

Website and Digital Platforms

• WCAG Compliance: Our website is designed to meet WCAG 2.1 Level AA standards, including features like text alternatives for images, keyboard navigation, and compatibility with screen readers.

• Readable Content: We use clear fonts, high-contrast colors, and adjustable text sizes to enhance readability.

• Alternative Formats: Documents and forms are available in accessible formats, such as large print or digital text, upon request.

 

Communication

• Multiple Channels: We offer communication options, including phone, email, and text-based support, to accommodate different needs.

• Assistive Support: We provide assistance for individuals using TTY/TDD services or other communication aids, upon request.

 

Ongoing Efforts

We are continuously improving our accessibility practices by:

• Conducting regular accessibility audits of our website and services.

• Training staff on accessibility best practices and disability awareness.

• Seeking feedback from clients and users to identify and address barriers.

 

Feedback and Assistance

We welcome feedback on how we can improve accessibility. If you encounter any accessibility barriers or need assistance, please contact us:

• Email: info@cedroshomecare.com

• Phone: (858) 886-6452

• Mail: 16950 Via De Santa Fe, Ste. 5060-127, Rancho Santa Fe, CA 92067

• Website: http://cedroshomecare.com

 

Please provide details about the issue or accommodation needed, and we will respond within 14 days to address your concerns.

 

Accessibility Requests

If you require accommodations to access our services or digital content, such as alternative formats or specific caregiving adjustments, please contact us using the methods above. We will work with you to provide reasonable accommodations in a timely manner.

 

Compliance with Laws

We are committed to complying with the ADA, Section 508, and California accessibility regulations, including the Unruh Civil Rights Act and the California Fair Employment and Housing Act. If you believe we have not met these standards, please let us know so we can address the issue promptly.

 

Updates to This Statement

We may update this Accessibility Statement to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised date.

 

Contact Us: For any questions or to request accessibility support, please reach out using the contact information provided above. We are here to ensure everyone can access our services with dignity and ease.